Norwich is a success story. It seamlessly combines the modern with the historic, and is a vibrant city with a thriving economy and cultural scene.

The city council is responsible for approximately 60% of the urban area of the city, including the city centre, covering a population of about 141,000 residents.

To build on the city’s successes, and address the challenges it faces, key organisations joined forces to agree a collective and long-term vision of what they wanted Norwich to be like in 2040.

In November 2018, the city council published the Norwich 2040 City Vision document which sets out the five themes which form the foundation of a shared vision for the city. These are:

  • creative
  • fair
  • liveable
  • connected
  • dynamic


Our corporate priorities

The city council’s three new corporate priorities are the outcomes we want to see in Norwich:

  • People living well
  • Great neighbourhoods, housing and environment
  • Inclusive economy


Our employees and services

We currently have about 540 full-time equivalent employees. Along with our partner organisations, they provide a range of different services for Norwich residents and visitors. These include: 

  • Planning, regeneration and economic development
  • Cultural, tourism and leisure
  • Transport  
  • Housing services, including providing and maintaining over 16,000 council homes - making us one of the nation’s largest local council landlords
  • Parks and open spaces
  • Street cleansing, waste collection and recycling
  • Processing housing and council tax benefits
  • Public protection, including licensing and environmental health
  • Electoral services


Political make-up

The council has 39 councillors representing 13 wards throughout the city (composed of three councillors in each ward). All councillors serve a four year term. The current political make-up of the council is: Labour: 27 seats; Green Party: 9 seats; Liberal Democrats: 3 seats

The council operates a 'leader and cabinet' structure. The current cabinet consists of eight members of the Labour Group, as follows: 

  • Leader of the council, Councillor ​Alan Waters
  • ​Deputy leader and social housing, Councillor Gail Harris
  • Safe and sustainable city environment, Councillor Kevin Maguire
  • Social inclusion, Councillor Karen Davis
  • Safer, stronger neighbourhoods, Councillor Beth Jones
  • Resources, Councillor Paul Kendrick
  • Sustainable and inclusive growth, Councillor Mike Stonard
  • Health and wellbeing, Councillor Matthew Packer


Notable achievements and awards

In more recent years, the city council has proved to be a high-performing and award winning council. Some notable achievements include:

  • Winner of the gold award for ‘Council of the Year’ in the 2014 iESE Improvement and Efficiency Awards.
  • Named ‘Most Improved Council’ in the Local Government Chronicle (LGC) Awards in 2014.
  • Winner of the 2016 Housing Design Award for the Goldsmith Street development for its 100% social housing and 100% Passivhaus scheme; also currently shortlisted for the Stirling Prize – the first housing scheme of any kind ever to be shortlisted.
  • The city council commissioned ‘Pathways’ project – an ambitious and innovative scheme, launched in 2018, which brings together eight specialist organisations who provide support for rough sleepers.